At Dr. Nader Saab Switzerland, our skincare products are crafted to exemplify luxury, quality, and remarkable effectiveness. To maintain the highest standards of hygiene and quality, all beauty and skincare products are non-returnable and non-exchangeable, in compliance with legal regulations.

In the event that items are delivered damaged or are missing from your order, you may request a refund by notifying the delivery courier immediately. To initiate a refund, please provide a photograph of the damaged item and send it to us at [email address]. Refunds for eligible items will be processed within 10 business days from the date of the email request, subject to your bank’s processing times.

Please note that shipping duties and taxes are not refundable and not covered through Dr. Nader Saab Switzerland creams.